Scope
This policy explains how SignalBX Inc. handles personal information when you visit signalbx.com, create a SignalBX account, or use the service. Customer organizations may also use SignalBX to process information under their own privacy policies.
Information we collect
We may collect account and profile details, business contact information, service configuration, support communications, and payment-related records. We also collect technical and usage data such as device information, IP address, timestamps, logs, and interactions with the service.
When customers connect communication channels or other services, we process the messages, contacts, identifiers, and related metadata that they choose to send through SignalBX.
How we use information
We use information to provide and secure the service, authenticate users, route and display communications, respond to support requests, analyze reliability and usage, prevent abuse, meet legal obligations, and improve SignalBX.
Retention and security
We retain information for as long as needed to provide the service, satisfy legitimate business and legal needs, and resolve disputes. We use administrative, technical, and organizational safeguards designed to protect information, but no method of storage or transmission is completely secure.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information. Customers control the communication data stored in their workspaces, so requests about that data should ordinarily be directed to the relevant customer organization.
Changes to this policy
We may update this policy as our service and practices change. The effective date above shows when this version took effect.
Contact
For privacy questions or requests, email [email protected].